Eliminate "Where's My Tech?" Calls. Maximize Field Efficiency.
Automate client communication with appointment confirmations, 'On-the-Way' alerts, and technician GPS tracking. Keep customers informed and drastically reduce missed appointments.
Stop Dispatching Manually. Start Automating.
The greatest friction in field service is the communication gap. Customers call repeatedly asking for updates, technicians waste time trying to reach clients, and missed appointments crush your schedule.
The Technician Dispatcher handles the communication entirely. By automating status updates, confirmations, and even sharing the tech's ETA, you restore your team's focus and build unparalleled customer trust.
Key Features for Flawless Field Service
1. Automated Appointment Reminders
How it Works: Deploy automated SMS and email reminders 24 hours and 1 hour before the scheduled window. Customers can confirm or reschedule instantly via text.
- Drastically reduces no-shows and wasted trips
- Saves your office staff hours on confirmation calls
2. Technician GPS Tracking Link
How it Works: When the technician begins the drive to the job, the customer receives an automated 'On-the-Way' alert that includes a live GPS tracking link.
- Eliminates customer anxiety and "Where are they?" calls
- Allows customers to see the exact ETA of the technician
3. Reduces Missed Appointments
How it Works: By combining proactive reminders and live tracking, clients are always ready when your technician arrives, maximizing billable time for your entire team.
- Increases daily job completion rates
- Improves route efficiency and profitability
4. Automated Job Check-Ins & Follow-up
How it Works: When the technician checks in and out of the job on the mobile app, automated follow-up (like review requests or thank you messages) are instantly triggered.
- Seamless transition to review collection or payment reminders
- Provides accurate time stamps for payroll and job costing
Ready to Install a Flawless Dispatch System?
Stop wasting time on communication and empower your field team with reliable automation.
We will show you exactly how much time you can reclaim every week.